12 Jobs in Chicago, IL
Smith Senior Living is Hiring a Help Desk Technician Near Chicago, IL
Answers incoming help requests from staff and residents. Logs/Updates all requests in helpdesk ticketing system. Provides Tier I support and training on applications, printers and systems. Performs PC installs and maintenance under the direction of supervisor. Serves as phone system technician. Primary location will be our Smith Crossing campus in Orland Park.
Requirements:
- Strong knowledge of MS Office applications including Word, Excel, Outlook, PowerPoint, Access and Project
- Working knowledge of:
- Microsoft operating systems and LAN and WAN technologies
- WiFi technologies
- Relevant software, hardware and equipment
- Ability to work a flexible schedule including on-call hours
- Ability to work independently or as part of a team
- Some local travel required
- 401k with up to 4% employer contribution
- Health, dental, vision and life insurance as well as Flexible Spending Account
- Generous paid time off package and opportunity for PTO buy back
- Employee Assistance Program and tuition reimbursement
Job Summary
Full Time
$59k-74k (estimate)
05/03/2024
05/16/2024
smithseniorliving.com
Chicago, IL
<25
Related Companies
The following is the career advancement route for Help Desk Technician positions, which can be used as a reference in future career path planning. As a Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician. You can explore the career advancement for a Help Desk Technician below and select your interested title to get hiring information.
